Instant Diagnostic Insight. Zero Plant Risk.
Provide external systems integrators and OEM engineers with instant, browser-based, read-only access to equipment logs and diagnostic files without USB flash drives, email attachments, or network VPNs.
Files remain securely on your network, plant isolation is strictly maintained.
Secure Diagnostic Access
Browser-Based Log Access. Zero-Trust File Isolation.
Empower third-party automation specialists to inspect machine logs and telemetry in real time directly from their web browser. Resolve equipment faults in minutes without opening inbound firewall ports or handing over broad network access.
No VPN Required
Read-Only File Scoping
Outbound-only HTTPS
PROBLEM / SOLUTION
When complex manufacturing systems encounter errors, getting diagnostics to remote specialists traditionally creates severe security risks and delays. Agilicus AnyX provides a modern, isolated alternative:
The Operational Challenge
❌ Risky USB Flash Drives: Manually copying log files onto external USB drives introduces significant malware and ransomware risks to air-gapped production cells.
❌ Unencrypted Email Attachments: Emailing sensitive operational logs exposes proprietary plant data, recipe information, and internal network addressing.
❌ Full-Tunnel VPN Over-Exposure: Granting broad network VPN access to external contractors just to inspect a log file creates massive lateral movement risk.
The Customer Outcome
✅ Direct Browser-Based Review: Integrators view and download only the required log files instantly in a secure web portal without installing client software.
✅ Strict Read-Only Isolation: Restrict access strictly to designated log folders, completely preventing unauthorized file modifications or deletions.
✅ Ephemeral, Audited Access: Access is authenticated via corporate Single Sign-On and automatically revoked the moment the support ticket is resolved.
Why Manufacturers Choose Agilicus for Diagnostics
Frictionless, air-gap-friendly log sharing that satisfies plant managers and IT security auditors alike.
Granular Directory Scoping
Isolate external access strictly to specific diagnostic directories on the machine, keeping adjacent system files and network shares invisible.
Software-Free Browser Access
External contractors access diagnostic files directly through a standard web browser using their own corporate credentials with multi-factor authentication.
Verifiable Audit Logging
Every file view and download is captured with precise timestamps, user identities, and IP records to satisfy rigorous compliance audits.
HOW IT WORKS
1
Deploy Connector
Run the lightweight Agilicus connector within the local equipment network.
2
Select Directory
Choose the target log folder on the machine and enforce strict read-only permissions.
3
Invite Specialist
Grant access instantly using the contractor’s verified corporate email address.
4
Triage & Resolve
The specialist inspects the diagnostic files in their browser and resolves the issue in minutes.
Stop Emailing Logs. Start Sharing Securely.
“With Agilicus AnyX, our systems integrators diagnose machine errors in real time from their browser without us ever compromising our air-gap security policy.”