
Sessions
The Session Audits page (route /session-audits) lists the authenticated sessions in your organisation: who is signed in, when the session started, how many times they have logged in, failed multi-factor challenges, and the source IP. From here you can revoke a session that should no longer be active.

Purpose
A session is an authenticated period of access by a user or a token. The Sessions page shows active (and optionally revoked) sessions for the organisation, with the controls to review them and revoke access. It complements the Authentication audit, which records the sign-in events themselves, and the Audit subsystem, which records changes to objects.
Why use it
- See who currently has an active session and from which IP address.
- Spot sessions with repeated failed challenges, which can indicate a problem with a user’s multi-factor authentication.
- Revoke a session, for example when a device is lost or an employee leaves.
- Jump to a user’s authentication audit from a session row.
- Include or exclude service-account sessions, or reveal revoked sessions.
When to use it
- When responding to a security concern about a specific user or device.
- When a user reports they are locked out or cannot complete multi-factor authentication.
- As part of an access review (who is currently signed in).
- After offboarding, to confirm the person’s sessions are terminated.
Prerequisite: read permission for sessions. The page shows a no permissions message otherwise.
How to use it
- Open Organisation > Sessions from the left navigation.
- The table lists sessions, newest first, with the user, created-at time, number of logins, failed challenges, and source IP.
- Narrow the list with the search and filter controls:
- the search box filters the table by text;
- the filter menu provides Email, User ID, User Type (User or Service Account), and Session (Show Revoked).
- Use a row’s actions menu to Revoke session or View Authentication Audits for that user.
- Page through the results with the paginator.

Filters
The User Type filter defaults to User. Tick Service Account to include service-account sessions, and tick Show Revoked under Session to reveal sessions that have been revoked.


Fields and controls reference
| Column | Meaning |
|---|---|
| User | The email address of the signed-in identity |
| Created At | When the session was created |
| Logins | How many logins the session has performed |
| Failed Challenges | How many authentication challenges failed during the session |
| Source IP | The IP address the session is using |
| Actions | Row menu: Revoke session, View Authentication Audits |
Filters and search
| Control | Purpose |
|---|---|
| Search | Text search over the session data |
| Filter by email domain | |
| User ID | Filter by a specific user identifier |
| User Type | Include User and/or Service Account sessions |
| Show Revoked | Reveal sessions that have been revoked |
Dialogs and popups
There are no configuration dialogs on this screen. The Revoke session action applies immediately with a notification. View Authentication Audits opens the Authentication audit view for the same user.
Configuration versus diagnostics versus confirmation
- Configuration: none. This screen manages sessions rather than configuring them.
- Diagnostics: the table, logins, failed challenges, and source IP are read-only diagnostics.
- Confirmation: Revoke session is an immediate action with no second confirmation. Terminating a session signs the user out of that session; see How do I terminate a session for a user?.
Pagination and async behaviour
- The table pages at 25 rows per page. The paginator shows the page window; use the page numbers to move through the results.
- Session data loads asynchronously and refreshes when you change filters. After revoking a session, wait a few seconds and reload to confirm the session no longer appears (or appears under Show Revoked).
Troubleshooting
- A user cannot sign in: check the Failed Challenges count for their session and review the Authentication audit for the failures. A high failure count with multi-factor challenges usually points to a stale multi-factor token (see Reset multi-factor token).
- I do not see service-account sessions: tick Service Account under User Type in the filter menu.
- A revoked session still appears: enable Show Revoked to see historical sessions; revoked sessions are hidden by default.
- I cannot find a user’s session: use the Email or User ID filter and widen the page window with the paginator.
See also
- Audit and diagnostics
- Authentication audit
- Audit subsystem
- Service accounts
- Getting started: audit a user