# Securing the Flow: GAO Highlights Persistent Cyber Threats to Water and Wastewater Systems

- Link: https://www.agilicus.com/securing-the-flow-gao-highlights-persistent-cyber-threats-to-water-and-wastewater-systems/
- Published: 2026-05-22T13:53:46+00:00
- Author: Don Bowman

On May 21, 2026, the United States Government Accountability Office (GAO) released
a critical report, [GAO-26-109159](https://www.gao.gov/products/gao-26-109159), 
addressing the urgent and persistent cybersecurity threats facing the nation’s water
and wastewater sector. This testimony, provided to the House Committee on Science,
Space, and Technology, underscores a stark reality: nearly 170,000 systems are increasingly
vulnerable to cyberattacks from state-sponsored hackers and criminal groups. (Read
the [highlights](https://www.gao.gov/assets/gao-26-109159-highlights.pdf) or the
[full report](https://www.gao.gov/assets/gao-26-109159.pdf)).

For municipal leaders and plant managers, the GAO report is more than a warning;
it is a call to action to **modernise** how we protect our most essential critical
infrastructure.

## The Rising Tide of Cyber Threats

The water and wastewater sector is currently facing a growing number of sophisticated
cyberattacks. These threats are no longer merely theoretical. Adversaries like the
[Cyber Army of Russia](https://www.agilicus.com/inbound-hmi-cyber-army-of-russia-targeting-us-water-facilities/)
are actively targeting operational technology systems, including the human-machine
interfaces (HMIs) and programmable logic controllers (PLCs) that control physical
infrastructure like pumps, valves, and chemical levels.

The GAO identifies several factors contributing to this heightened risk profile.
First, the convergence of operational technology with internet-enabled devices has
significantly expanded the attack surface. Second, the sector faces persistent resource
constraints, where limited financial budgets often force a choice between meeting
basic water safety regulations and investing in cybersecurity. Finally, workforce
shortages and the difficulty of updating aging infrastructure make it challenging
to maintain a robust security posture across diverse and often geographically dispersed
systems.

## The Myth of the Air Gap and the Failure of Perimeter Security

Historically, the water industry relied on the [myth of the air gap](https://www.agilicus.com/manitoba-water-wastewater-association-why-water-facilities-must-embrace-zero-trust-in-industry-4-0/)
to ensure security, assuming that operational technology systems were physically
disconnected from the outside world. In the era of Industry 4.0, this air gap is
dead. Modern plants require remote support from vendors, data exports for regulatory
compliance, and seamless connectivity for operational efficiency.

To facilitate this access, many facilities have relied on traditional virtual private
networks. However, as the GAO report suggests, these perimeter-based defences are
no longer sufficient. A virtual private network functions like an elongated Ethernet
cable, granting broad network access once a user is authenticated. If a single credential
is compromised, an attacker gains _the keys to the castle_, allowing them to move
laterally through the network to discover and manipulate critical devices.

## Agilicus AnyX: Building Defence in Depth through Zero Trust

The Environmental Protection Agency (EPA) and other federal partners are working
to address these risks, but the GAO notes that significant gaps in authority and
strategy remain. While we wait for federal mandates to catch up, facilities can 
take immediate, proactive steps to implement a true **defence in depth** strategy
using zero trust architecture.

Agilicus AnyX technology is designed to solve these exact challenges by shifting
security away from the network perimeter and focusing on the identity of the user
and the specific resource they need to access.

### Unified Identity and Multi-factor Authentication

The first pillar of zero trust is ensuring that every user is individually known.
Agilicus AnyX enables unified authentication, allowing operators and contractors
to sign in with their native corporate credentials through a single sign-on experience.
By enforcing strong multi-factor authentication, we eliminate the risks associated
with shared administrative accounts or default passwords on exposed controllers.

### Precise Authorisation and Lateral Movement Prevention

Once identity is verified, access must be strictly limited. Agilicus allows for 
granular authorisation, ensuring that a vendor or technician only sees the specific
human-machine interface or programmable logic controller they are approved to maintain.
This _pairwise_ connection effectively stops lateral traversal; even if a user device
is compromised, the attacker cannot pivot to other parts of the critical infrastructure.

### Absolute Segmentation and Inbound Port Removal

A key recommendation for the water sector is to ensure there are zero inbound open
ports. Agilicus AnyX utilizes outbound-only connections to an identity-aware proxy,
making your infrastructure completely invisible to [public-endpoint scanner](https://www.agilicus.com/cisa-cyber-scan-water/)
tools like Shodan or Nmap. This achieves a level of industrial micro-segmentation
that traditional firewalls and virtual private networks simply cannot provide.

## Conclusion

The persistent threats highlighted by the GAO report require a fundamental shift
in how we approach cybersecurity for water and wastewater systems. We cannot afford
to wait for the next incident response warning to upgrade our defences.

By adopting a zero trust architecture, municipal water facilities can enhance their
security posture, protect public health, and ensure operational continuity without
sacrificing the efficiency of remote access. It is time to move beyond the myth 
of the air gap and embrace a pragmatic, results-oriented approach to critical infrastructure
protection.
