# Wireshark Packet Capture For Diagnostics [Windows]

- Link: https://www.agilicus.com/faq/wireshark-packet-capture-for-diagnostics-windows/
- Published: 2024-08-27T22:04:19+00:00
- Author: Don Bowman

In some cases, Agilicus Support might be more effectively able to assist you with
a packet capture from the machine running your connector. To do this, we can use
Wireshark as below.

### Install Wireshark

Open a browser to [https://www.wireshark.org/](https://www.wireshark.org/). Select‘
Download’.

![Wireshark packet capture on Windows: This screenshot shows the Wireshark interface
displaying captured network packets. Use Wireshark for network diagnostics on Windows.
Learn how to capture and analyze network traffic with Wireshark.](https://www.agilicus.
com/www/00759ec5-image-1024x680.png)

![Wireshark Packet Capture in Windows: Diagnose network issues with Wireshark. The
screenshot shows the Wireshark interface on Windows, highlighting packet details
and filtering options for effective network analysis and troubleshooting. Learn 
how to use Wireshark for packet capture and analysis on Windows.](https://www.agilicus.
com/www/3a2cacd5-image-1024x742.png)

![Wireshark packet capture configuration on Windows for network diagnostics. The
screenshot shows the Wireshark interface with the capture options menu open, highlighting
the selection of the correct network interface and enabling promiscuous mode for
comprehensive packet analysis. This setup is essential for troubleshooting network
issues and analyzing traffic in detail.](https://www.agilicus.com/www/7ad67511-image.
png)

![Wireshark Packet Capture on Windows: A step-by-step guide to using Wireshark for
network diagnostics on Windows, including selecting the right interface, applying
capture filters, and analyzing captured packets to troubleshoot network issues. 
The screenshot shows the Wireshark interface selection screen, highlighting available
network adapters.](https://www.agilicus.com/www/7e574480-image.png)

![Wireshark Packet Capture Configuration on Windows: The Wireshark interface is 
displayed, showing the capture options window. Several network interfaces are listed,
and the user has selected the appropriate interface for capturing network traffic.
This setup is crucial for diagnosing network issues and analyzing packet data using
Wireshark on a Windows system. Learn how to configure Wireshark for effective packet
capture on Windows at Agilicus.com.](https://www.agilicus.com/www/fac741ef-image.
png)

![Wireshark Packet Capture Configuration on Windows: This screenshot guides users
on how to set up Wireshark for network diagnostics on Windows, highlighting the 
interface selection and capture filter settings to effectively analyze network traffic.](
https://www.agilicus.com/www/7e209a7a-image.png)

![Wireshark Packet Capture Configuration on Windows: A step-by-step guide showing
the Wireshark interface with capture filters and settings highlighted for effective
network diagnostics. Optimize your network troubleshooting with Wireshark on Windows.](
https://www.agilicus.com/www/8f7c540e-image.png)

![Wireshark Packet Capture in Windows: Troubleshooting network issues with Wireshark
by capturing and analyzing network packets on a Windows machine. Learn how to diagnose
and resolve network problems effectively using Wireshark's packet analysis capabilities.
The image shows the Wireshark interface on a Windows PC.](https://www.agilicus.com/
www/17877f55-image.png)

![Wireshark Packet Capture Configuration on Windows: Shows the Wireshark interface
with the capture filter set to 'host x.x.x.x' to capture network traffic for diagnostics,
focusing on filtering by IP address for efficient troubleshooting.](https://www.
agilicus.com/www/64ab64bc-image.png)

![Wireshark Packet Capture on Windows: Troubleshooting network issues using Wireshark.
The image shows the Wireshark interface with captured packets, highlighting packet
details, source/destination IPs, and protocol information. Useful for diagnosing
network connectivity and performance problems on Windows systems.](https://www.agilicus.
com/www/632180fa-image.png)

![Wireshark Packet Capture on Windows: Troubleshooting network issues with Wireshark.
Learn how to capture and analyze network packets on Windows for effective diagnostics.
This screenshot shows the Wireshark interface with captured packet data, including
source and destination IP addresses, protocols, and packet details. Ideal for network
administrators and IT professionals seeking to diagnose network performance problems.](
https://www.agilicus.com/www/d44a85b5-image.png)

![Wireshark packet capture setup on Windows: Shows the Wireshark interface with 
filters applied, displaying captured network traffic for diagnostic analysis. Focus
on capturing specific packets for troubleshooting network issues on Windows systems
using Wireshark.](https://www.agilicus.com/www/91bd42f8-image.png)

### Open Wireshark, Start Capture

![Wireshark Packet Capture Configuration on Windows: Display filter configuration
showing how to filter for specific IP addresses and ports for network diagnostics
and troubleshooting with Wireshark. This includes configurations for filtering ICMP,
TCP, and UDP traffic to capture specific network packets.](https://www.agilicus.
com/www/4f1ed4c3-image.png)

Double-click the primary/default network connection.

![Wireshark Packet Capture for Diagnostics on Windows: Analyzing network traffic
in Wireshark to diagnose network issues. The screenshot shows the Wireshark interface
with captured packets, providing a detailed view of network communication for troubleshooting.](
https://www.agilicus.com/www/b34b7472-image-1024x545.png)

Now, reproduce the problem, usually a few times. For example, if you have a NVR 
which is not working, attempt to use it from the Agilicus profile interface.

Now, stop the capture:

![Wireshark packet capture on Windows showing captured network traffic for diagnostics
and troubleshooting. The Wireshark interface displays packet details, protocols,
source and destination IPs, and other network communication data. Used for analyzing
network issues with Agilicus.](https://www.agilicus.com/www/ecd05774-image-1024x700.
png)

![Wireshark Packet Capture on Windows: Diagnosing Network Issues - A screenshot 
showing the Wireshark interface with captured network packets, used for analyzing
and troubleshooting network communication problems in Windows environments. Learn
how to use Wireshark for effective network diagnostics.](https://www.agilicus.com/
www/089d8762-image-1024x677.png)

![Wireshark Packet Capture on Windows: Diagnosing Network Issues with Wireshark -
A step-by-step guide to capturing and analyzing network traffic on Windows using
Wireshark for effective network diagnostics. Learn how to use Wireshark filters 
and analyze packet data.](https://www.agilicus.com/www/05122eca-image.png)

### Send the Capture to Agilicus

Depending on how long you have captured, this file can be large. Contact Agilicus
via the ‘Chat’ interface in the web interface if you need a location to put the 
file.

Please describe what you were doing, what you observed, what was incorrect, and 
information about the network.
