# My share gives ‘List Error’

- Link: https://www.agilicus.com/faq/my-share-gives-list-error/
- Published: 2025-10-29T19:44:29+00:00
- Author: Don Bowman

You may see a ‘List Error’ in your share. This can mean a few things, the next step
to diagnose it to look at your connector logs (see [Windows](https://www.agilicus.com/faq/retrieve-connector-logs-on-windows/),
[Linux](https://www.agilicus.com/faq/retrieve-connector-logs-on-linux/)). You should
also look at your connector overview in https://admin.__MYDOMAIN__/ under resources/
connectors/overview.

Different reasons:

 * The connector may be missing OS-level permission to read the underlying files
 * The share directory may be missing.
 * You may have fine-grained permissions enabled and the user does not have permission(
   e.g. is not on your domain, or, NTFS permissions restrict).