# Reset User Multi-Factor Settings

- Link: https://www.agilicus.com/anyx-training/reset-user-multi-factor-settings/
- Published: 2025-03-04T03:03:45+00:00
- Author: Don Bowman

![Reset User Multi-Factor Authentication (MFA) Settings: A step-by-step guide to
resetting a user's MFA preferences in AnyX. Learn how to easily troubleshoot and
resolve MFA issues for seamless access.](https://www.agilicus.com/www/c876d386-reset-
user-multi-factor-preferences.gif)

In some cases a user may lose a device, their device might become incapacitated,
or they may forget their setup.

In other cases, the user might not enroll their multi-factor within the deadline
period give.

The administrator can, via the Access/Audits interface, view the individual settings
for the user, and, reset them.

Resetting the users’ multi-factor preference will have the effect of disabling all
methods, forcing them to setup again via https://profile.__MYDOMAIN__.