# Theory of Operation: CNAME + DOMAIN

- Link: https://www.agilicus.com/anyx-guide/theory-of-operation-cname-domain/
- Published: 2024-05-14T00:24:27+00:00
- Author: Don Bowman

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**Theory of Operation**

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## **CNAME + DOMAIN**

Use your own domain name with Agilicus AnyX.

[CONTACT](https://www.agilicus.com/contact-us/)

## Setup Planning: Domain Name (CNAME) Setup

[⌊b8441575-image⌉⌊b8441575-image⌉[

When creating a new Organisation through the [Signup](https://www.agilicus.com/anyx-guide/signup/)
process, you are asked 2 questions:

 1. “Organisation/Company/Account Name”
 2. “DNS Domain”

On the “DNS Domain” you have 2 choices:

 1. “I have my own domain name”
 2. “I will use an Agilicus-supplied domain name”

The “Organisation/Company/Account Name” is used for billing purposes, and for metrics.
It does not appear to the end-users of your company.

The ‘DNS Domain’ is used by all users (administrative and end-user). Notably,

 * https://admin.__MYDOMAIN__ 🠒 the administrator will sign-in here to configure
   and update the system
 * https://auth.__MYDOMAIN__ 🠒 for any sign-in activity, the user will be redirected
   here during the sign-in process according to the OpenID Connect specification
 * https://profile.__MYDOMAIN__ 🠒 end-users can see a ‘launcher’ of all applications
   in the organisation, and adjust their multi-factor authentication preferences
 * https://APPNAME.__MYDOMAIN__ 🠒 for each application you configure, a public URL
   will be created via its name and the domain you choose.

If you choose to use an Agilicus-supplied domain name, we will attempt to use your
organisation name in conjunction with agilicus.{cloud|net|org}.

If you choose “I have my own domain name”, the administrator and end users will 
never see our domain. We recommend this option. In this model, you are delegating
a **sub-domain** of your own to our system to manage on your behalf. So for example,
you can say “**\*.cloud.__MYDOMAIN__**” is managed.

For the domain, if you choose to provide your own sub-domain, you must first put
an entry in your Domain Name Server (DNS) to prove you own it, and to allow us to
host content on it. This is done by creating a [CNAME](https://en.wikipedia.org/wiki/CNAME_record)
record with a **wildcard**. In your DNS, create a CNAME report from _**\*.subdomain.
yourdomain**_ to _**\_\_REGION\_DOMAIN\_NAME\_\_**_. For more information about 
the Hows and Whys of a CNAME, see “[Internet Redirect & Alias: The CNAME](https://www.agilicus.com/about-dns-cname/)“.
NOTE: this is a wildcard.

[⌊Google DNS CNAME⌉⌊Google DNS CNAME⌉[

Example Setup with Google DNS

For example, we recommend using “cloud” as the subdomain. If your company web-page
is “www.example.com”, you will create a CNAME of **\*.cloud.example.com**, pointing
to **__REGION_DOMAIN_NAME__**. You and your users will now be accessing applications
as **https://appname.cloud.example.com/**.

If you use a domain we supply, this can be very quick for you to get going. If you
use your existing domain its simpler for your users, and, can help train them to
avoid spearphishing by only using your corporate domain. The choice is yours.

An example setup using Google DNS is shown. This will vary slightly depending on
your DNS provider. If you wish to test the setup of your CNAME, we recommend using**
dig**, as below. You may also use a web-based service such as [dnslookup.online](https://dnslookup.online/cname.html).
Lookup anyname.subdomain.yourdomain.

    ```wp-block-preformatted
    $ dig -t cname foo.cloud.zero-trust.ca... ;; QUESTION SECTION: ;foo.cloud.zero-trust.ca.    IN  CNAME ;; ANSWER SECTION: foo.cloud.zero-trust.ca. 3600    IN  CNAME   __REGION_DOMAIN_NAME__. 
    ```

Once you select **CREATE** it will take approximately 30-60 seconds to setup an 
environment. During this time our system is created a Federated Login system (allowing
authentication against your Identity Providers), SSL certificates (100% of what 
we do is encrypted), and some other database setup for Audit Logging etc.

### NOTE: Split-Horizon DNS

If you run split-horizon DNS (e.g. a name server internally which serves different
answers than externally), you will need to make the same changes in both systems.
This can happen e.g. if you use Microsoft Active Directory on premise as a DNS server,
and a public DNS server externally.

### NOTE: Testing

You may test your newly added CNAME using an Agilicus API. In your browser, navigate
to:’[https://api.agilicus.com/v1/resolve/?type=CNAME&name=auth.__MYDOMAIN__](https://api.agilicus.com/v1/resolve/?type=CNAME&name=auth.SUBDOMAIN.DOMAIN)‘.
So, for example, if you chose ‘cloud’ as the subdomain, and your main domain was‘
mycompany.com’, you would open **https://api.agilicus.com/v1/resolve/?type=CNAME&
name=auth.cloud.mycompany.com**This will return some text like:
{“AA”:false,”AD”:
false,”Answer”:[],”Authority”:[{“data”:”ns71.domaincontrol.com. dns.jomax.net. 2019051401
28800 7200 604800 600″,”name”:”mycompany.com.”,”type”:6}],”CD”:false,”Flags”:[“QR”,”
RD”,”RA”],”QR”:true,”Question”:[{“name”:”auth.cloud.dsai.mycompany.com.”,”type”:
5}],”RA”:true,”RD”:true,”Responder”:”8.8.4.4″,”Status”:3,”TC”:false}You may also
use a tool such as dig:dig -t cname auth.dbt.agilicus.cloud; <<>> DiG 9.16.15-Ubuntu
<<>> -t cname auth.dbt.agilicus.cloud;; global options: +cmd;; Got answer:;; ->>
HEADER<<- opcode: QUERY, status: NOERROR, id: 15521;; flags: qr rd ra; QUERY: 1,
ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1;; OPT PSEUDOSECTION:; EDNS: version: 0, flags:;
udp: 65494;; QUESTION SECTION:;auth.dbt.agilicus.cloud. IN CNAME;; ANSWER SECTION:
auth.dbt.agilicus.cloud. 1800 IN CNAME **__REGION_DOMAIN_NAME__**.;; Query time:
168 msec;; SERVER: 127.0.0.53#53(127.0.0.53);; WHEN: Sun Oct 17 18:24:14 EDT 2021;;
MSG SIZE rcvd: 82
