# Profile

1. [Home](https://www.agilicus.com/)
2. [Agilicus AnyX Administrative Web Interface](https://www.agilicus.com/anyx-guide/agilicus-anyx-administrative-web-interface/)
3. Profile

![](https://www.agilicus.com/www/9ba6112d-featured-anyx-admin-profile.png)## Profile

[CONTACT](/contact-us/)

The **Profile** page (route `/profile`) shows the details of the signed-in user's own account: the personal information held by your identity provider, plus the Agilicus-generated identifier used across the platform. It is a read-only view, reached through the account menu in the top-right corner rather than the left navigation.

![Profile page](https://www.agilicus.com/www/41527741-profile-page.png)    ## Purpose

The profile displays who you are to the platform: your first and last name, email address, the identity provider that authenticates you, and the unique identifier Agilicus assigns to your account. Because identity is owned by your upstream provider, the values here are read-only. To change your name, email, or password you go to your identity provider, and the change flows through on your next sign-in.

## Why use it

- Confirm which identity provider is authoritative for your account (for example Google or an [onsite identity](/anyx-guide/agilicus-anyx-administrative-web-interface/authentication/onsite-identity/) provider).
- Find your Agilicus user identifier, which appears in audits, sessions, and support correspondence.
- Verify which email address the platform uses for notifications and support.
- Understand the source of your account details when your identity provider and the portal disagree.

## When to use it

- When you contact support and need to quote your user ID.
- When you sign in with a new identity provider and want to confirm the portal is using the right identity.
- When you need to check the name that other administrators see for your account.

**Prerequisite**: a signed-in session. The profile is always available to the signed-in user regardless of administrative permissions; it shows only your own details, not other users' records (see [Users](/anyx-guide/agilicus-anyx-administrative-web-interface/access/users/) for managing other users).

## How to use it

The Profile page is not part of the left navigation tree. There are two ways to reach it.

The primary path is the account menu:

1. Select the round **account button** at the top right of the toolbar. It shows your Gravatar (or an account icon), and its tooltip shows your email address.
2. In the menu that opens, choose **View Profile**.

![Account menu](https://www.agilicus.com/www/40722224-account-menu.png)    The same menu also contains **Sign Out**, version controls (**Use Beta Version**, **Use Alpha Version**), and a version label at the bottom. Choosing **View Profile** opens `/profile` with the organisation identifier in the URL.

The left navigation also lists a **Profile** entry below the Metrics section, but it behaves differently: it opens the external profile site in a new tab and is not the in-app profile page described here.

The page shows the fields in read-only form fields. There is nothing to fill in and no save action.

## Fields and controls reference

| Field | Meaning | Editable |
|---|---|---|
| First Name | Your given name, from the identity provider | No |
| Last Name | Your family name, from the identity provider | No |
| ID Provider | The upstream identity provider that authenticates you, for example `google` or an onsite provider | No |
| Email | The email address attached to your identity | No |
| ID | The Agilicus user identifier, generated in base57 and used as the unique key throughout the platform | No |
| Date Created | When the account was first recorded | No |
| Date Updated | When the account details were last changed | No |

The page notes that your profile is owned by the upstream identity provider and is therefore read-only; the system augments it with an ID in base57 that is used as the unique key throughout.

## Dialogs and popups

There are no dialogs on the Profile page. The account menu that leads here is the only popup, and it is described above.

## Configuration versus diagnostics versus confirmation

- **Configuration**: none. The profile is read-only; any changes to your identity are made at your identity provider (see [Identity and authentication](/anyx-guide/agilicus-anyx-administrative-web-interface/concepts/identity-and-authentication/)).
- **Diagnostics**: the page is a diagnostic view of your own identity record.
- **Confirmation**: none. There are no destructive actions.

## Pagination and async behaviour

There is no table and no pagination on this page. The values load asynchronously from the authentication service as the page opens; if you have just changed your details at the identity provider, refresh the page or sign in again to see the updated values.

## Troubleshooting

- **A field is blank**: Date Created and Date Updated can be empty when the upstream provider did not supply them. The name and email may also be blank if your provider does not publish them; check your provider's profile settings.
- **The values look wrong**: they come from your identity provider, not from the portal. Sign out and sign in again to pull the latest attributes.
- **You expected to edit your details**: editing happens at the identity provider. See [Custom identity](/anyx-guide/agilicus-anyx-administrative-web-interface/authentication/custom-identity/) or [Shared identity](/anyx-guide/agilicus-anyx-administrative-web-interface/authentication/shared-identity/) for how providers are configured at the organisation level.

## See also

- [Identity and authentication](/anyx-guide/agilicus-anyx-administrative-web-interface/concepts/identity-and-authentication/)
- [Authentication audit](/anyx-guide/agilicus-anyx-administrative-web-interface/organisation/authentication-audit/)
- [Users](/anyx-guide/agilicus-anyx-administrative-web-interface/access/users/)
- [Single sign-on](/anyx-guide/agilicus-anyx-administrative-web-interface/concepts/identity-and-authentication/)

## Web guide

- [Identity and authentication](https://www.agilicus.com/product-guide/identity-and-authentication)
- [Sign-in theming](https://www.agilicus.com/product-guide/sign-in-theming)